Home Internet Security Awareness Course Overview & Troubleshooting Tips

Overview

Becoming aware of cybersecurity risks to you and your family requires and investment in time and
effort. Knowbe4’s free awareness course will enable you to learn how to keep safe online.
Please visit knowbe4.com/homecourse using the access code “homecourse”.

If you have any questions, please contact the Technical Support Center at [phone] or
email [e-mail].

Course Features:

• Passwords - Learn the 10 important rules for safer passwords: how long they should be, what a “passphrase” is, what type of website gets which password, how often to change passwords.
  Giving Out Personal Information - Learn what exactly personal information is, who to share it with, and how to share it if you have to. Especially children need to be aware of the risks of sharing personal information.
• Online Banking - Learn how to protect your money when you use online banking, get four important tips so you do not get hooked by a phishing attempt. Find out which questions to ask your bank to make sure your account is safe
• Protecting Children Online - Kids are online often for school and social media. Learn how to protect both your children and teenagers when they are on the Internet and how you can take preventive measures to keep them safe.
• Protecting Your Identity - Find out how fraudsters steal your identity and cause enormous trouble.
  Learn how you can prevent your identity from being stolen and ask the right questions before entering any personal information online.
• Securing Your Computer and Home Network - Find out what the things you need to do on a regular basis to make sure that hackers do not break into your computer or home network.
• Avoiding Malware - Learn examples of malware and how you can protect yourself against it. See why antivirus isn't the only thing you need to avoid malware.
• Opening up Email and Attachments - Learn about phishing and its evil cousin ‘spear-phishing’ and how the bad guys are trying to trick you into clicking on bad links or open infected attachments. Learn what ‘social engineering’ is, and how to defend against it.
• Social Engineering Red Flags - Study the special ‘Social Engineering Red Flags’ cheat-sheet from the resources section with the 22 ways that hackers try to social engineer you into giving them control over your computer system.

Troubleshooting the Course:

If you are experiencing issues with your training, here are few quick things to try:

1. Close your browser completely and start over. 
2. Make sure your browser is up to date. (Google Chrome, Firefox, Edge)
3. Try changing browsers: Copy and paste the following link into a different browser, https://training.knowbe4.com. This link will take you to the training, log in with your SPC credentials. 
4. Reboot your computer.