Opening up a Course for a Student with an Incomplete

Incomplete Course Access Quick Navigation

Overview

Canvas

---

This guide explains how to reopen a closed course for a student who was issued an incomplete, and how to remove access after completion.

Process Overview

The process has two parts for faculty:

• Part 1: Opening the course to the student
• Part 2: Removing access and submitting the Grade Change Form

 

---

Canvas

⚠️ IMPORTANT: Edit the visibility and due dates in the course so the student can complete the work.

Part 1 - Granting Access

1. Navigate to the course where the student received the incomplete
   
   
2. Click People, then the 3 dots next to their name
   
   
   
   
   
3. Click Edit Sections
   
   
   
   
   
4. Click the arrow next to Enter a section name and select the incomplete section.
   
   ⚠️ IMPORTANT: Students MUST remain in the original section and be added to the Incomplete section of the course
   
   
   
   
5. Click Update to add the student
   
   
   

Part 2 - Removing Access

1. After grading completed work, submit a Grade Change Form
2. Follow the same steps as above, but click the X by the incomplete section instead
   
3. Click Update to remove the student

---

Have Questions? Contact the Academic Technology Support Team

[e-mail]

 Phone at 727-341-3500

Submit a Ticket to ATST

(Hours: Monday - Friday 8:30 a.m. - 4:30 p.m. EST).

After-hours or weekend assistance? Contact the Technical Support Center at 727-791-2795 or [e-mail]

Want to Schedule a One-on-One or Group Session on Canvas or other instructional technology issues or opportunities?

Schedule 1:1 Support Help with a Member of the Academic Technology Support Team